Brand new item. May or may not come skin packed. Please check compatibility chart for your specific model. Item will ship within 48 hours of confirmed payment. RETURNS accepted within 14 days of delivery. Buyers pays return freight. Must contact us for Return Authorization number before sending. NO RETURNS when it comes to books/manuals and CDs. Please contact us via MX Locker Message Center if you cannot leave excellent feedback for whatever reason. AZ residents subject to 7.60% sales tax.